Public Services > Healthcare

NHS Lanarkshire suffers malware attack

David Bicknell Published 28 August 2017

Chief executive apologises for “disruption” which forced cancellation of operations and appointments


The NHS in Scotland has suffered more cyber security problems.

NHS Lanarkshire has said it was affected by a malware attack on Friday which forced it to cancel some operations and appointments. But it said its IT staff have now managed to find the source of the problem and worked to solve it.

In a statement, NHS Lanarkshire Calum Campbell said, “We have identified the source of the malware and investigations are ongoing as to how this was able to infiltrate our network.”

He said staff have “worked hard to minimise the impact on patients and our contingency plans have ensured we have been able to continue to deliver services while the IT issues were resolved. A small number of systems have been affected and these are in the process of being fixed.”

He added, “Unfortunately a small number of procedures and appointments have been cancelled as a result of the incident. I would like to apologise to anyone who has been affected by this disruption. However I can assure you that work is already underway to reappoint patients.

“The majority of services have been restored but it may take some time to get services running as normal. We would ask patients who are attending hospital or out-of-hours services over the weekend to bear with us as they may experience longer than waits than usual.”

NHS Lanarkshire was one of a number of Scottish health boards affected by a major cyber attack in May. 

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